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  • FAQ - Getting started

FAQ - Getting Started

MeetingSphere Connect serves your MeetingSphere under a distinct URL which looks something like This URL is sent to the email address users give as their username when they take out their subscription. The email carries the subject "Welcome to your MeetingSphere".

If you cannot find that email, CONTACT SUPPORT (click here).

Log in with the email address you have specified as your username.

If you have forgotten your password, request a new one from the log-in page.

MeetingSphere meetings hold content and you can run several of them in parallel. Thats why, unlike webconferencing, a MeetingSphere meeting is a distinct logical entity that sits in your view "MyMeetings". To run your first meeting, watch the "Getting started" video or follow these steps:

  1. Create a meeting with the 'plus' button of view "My Meetings".
  2. Select the relevant option, for instance "New Agenda" from scratch. This opens the meeting setup.
  3. On the right hand side, you'll see the meeting's URL.
    • "Copy to clipboard" and share the URL with participants
    • Confirm the setup, which takes you to the Agenda dashboard
  4. Click "Plus" to add tools (e.g. Brainstorm, Discussion, Rating) to the agenda. Each tool will open for initial setup.
  5. Start participants in the first tool with the green "Play" button in the toolbar.

Participants enter the meeting by clicking on the link (URL) you have sent them. The link should look something like After participants have given their name and email, the system will ask them to join the activity (=the tool) you have started them in.

Unless you require participants to authenticate with username and password, you invite participants by sharing the URL of the meeting. The unique URL, for instance, is generated automatically. You can rename it for a 'speaking' URL such as

To share the URL, open the meeting setup via the toolbar - the button shows a meeting table with cog-wheel. The right half of the screen gives you the access information and requirements for the meeting. Change if necessary. then paste :

  1. Click "Copy URL to clipboard" which does just that
  2. Paste the URL to any channel you choose, for example, an email, Skype, or Facebook, or LinkedIn, a web page or even twitter.

Click on the URL takes the participants to the login page of the meeting. If the meeting is not yet open, the page will show a holding notice. When open, the login page will (by default) request the participant's name and email address.

This depends entirely on your purpose. As a rule of thumb, you can be much more inclusive and invite double or even three times the number of participants you would be comfortable with in a conventional meeting or workshop. Technical scalability of MeetingSphere will hardly ever be the issue.

That said, you should not waste anybody's time by inviting them to a meeting for which they are not needed. Also, do not expect participants that would not have attended a traditional meeting to turn up simply because you run it on MeetingSphere.

For same-time meetings you will need a voice conference which is likely to be the limiting factor regarding the number of participants in your session.

'Anytime sessions' which run for an extended periods or time and to which participants contribute in their own time do not require a voice conference and will accept contributions from thousands of participants.

Sure. There is no limit to the meetings you can run concurrently. However, you personally can only 'be' in one meeting at a time.

No. Not by MeetingSphere.

However, if you engage your participants and let them work hard with the tools this means that they cannot take a nap as they might in a traditional setting. So do not expect your participants to hammer away for hours without a break.

This does not apply to ‚anytime‘ meetings where participants contribute in their own time. You can keep such anytime meetings open for as long as you like.

Yes. The MeetingSphere user interface (GUI) is currently offered in English and German. Contributions can be of any language.

  • Click the 'blue planet' button in the toolbar to set the languages supported by your MeetingSphere.
  • Select the language for any particular meeting in meeting setup.

Please be aware that language settings only apply to the client interface and certain predermined text blocks of the automatic Meeting report (Word). Content can be of any language including those with non-latin character codes such as Chinese, Japanese, Korean, Greek or Russian provided that these are supported by the client computer's operating system.

You can brand your Meeting center by

  1. Displaying your organization's name on the login page
  2. Displaying your organization's logo in the Lobby (the holding screen)
  3. Giving your organization's logo on the cover sheet of the automatic Meeting report.

The logo of the Lobby and the Meeting report can be customized per meeting.

The MeetingSphere tools are self-documenting meaning that all relevant content such as the Host's instructions and participant contributions are included in the automatic Meeting report which sits at the bottom of the agenda.

By default, the report holds all content. Customize it by (de)selecting certain options in the Reportmaker tool. Content is reproduced verbatim as entered by the participants. Edit and spell-check the report in Word if required.

For further processing with other applications, you can export the content of the relevant tools. You find the export option in the 'Copy and paste' toolbar menu of the relevant tool.

For the fastest possible answer, please check out the relevant FAQ:

  1. FAQ Getting Started

  2. FAQ Subscriptions and Payment

  3. FAQ Technology

or Online Help which is also available from the toolbar of your MeetingSphere.

If this doesn't answer your question or solves your issue, CONTACT SUPPORT